missed call recovery
Turn missed calls into recovered customers, automatically
A missed call isn't just a missed ring — it's a caller who may already be dialing your competitor. Missed-call recovery closes that gap the moment your team can't pick up.
When this matters
- ✓No answer within your ring timeout
- ✓Line busy
- ✓Call fails to connect
- ✓Outside business hours
How it works
- 1A missed-call condition is detected
- 2Trivant answers and identifies the caller's intent
- 3Caller is qualified against your approved services
- 4An appointment is booked or a callback task is created
- 5Your team is notified with a structured summary
Common use cases
- ✓New-customer calls during peak hours
- ✓Calls missed while staff are on a job
- ✓After-hours emergency requests
- ✓Overflow during marketing campaigns
What you configure
- ✓Ring timeout and forwarding rules
- ✓Approved intake questions
- ✓Calendar connection
- ✓Notification channels — dashboard, email, or SMS
Where it has limits
- –Recovery begins only after your configured no-answer condition is met
- –Cannot recover calls that never reach your Trivant number
- –Booking depends on your calendar and business rules being configured
Frequently asked questions
How fast does recovery kick in?
As soon as your configured ring timeout elapses with no answer — you control exactly how long that is.
Does this replace our existing number?
No. Your published number keeps ringing first; Trivant only steps in under the conditions you define.
What if the caller just wants a person?
The AI can transfer or create a prioritized callback so a human follows up — it never traps a caller in a loop.
Do we lose the call if the caller hangs up first?
If the caller reaches Trivant and stays on the line, the call is handled; a hang-up before answer isn't recoverable by any system.
See it on a real call.
7 days free. $0 due today — cancel anytime before you're charged.